Consulting – Team Work, Quality Improvement, BPO Building and Developing

  • How to improve team work?
  • How to motivate and engage employees at each level in the organization?
  • Culture change
  • How to tweak total rewards to increase the productivity?
  • Strong knowledged in BPO Environment in Poland starting with site selection, hiring and train of agents, through building career development program, benefit and total reward system including motivation bonus scheme but also building robust recruiting process and training program.
  • Attrition reduction

Johann J. Laskowski, MBA


Johann J. Laskowski, MBA

Consulter for Personal, Team and Organizational Development, and Process Optimization
Founder and CEO of JJP Consulting with long and proven experience in talent development through COACHING and MENTORING and in improving the quality in Customer Service

MBA – University of Liverpool

International Coach Federation Certifcations as a Coach

Certification in VSM (Value Stream Mapping, Six Sigma and FMEA)